Privacy Policy

1. What Information Do We Collect?

We collect personal information that you voluntarily provide when you express an interest in our products or contact us. This may include:

• Names and email addresses
• Contact preferences
• Payment details (handled by our payment processor, Stripe; not stored by Studio Pi)

We also automatically collect certain information when you visit the Site, including your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and information about how and when you use our Services.

2. How Do We Process Your Information?

We process your personal information to:

• Send administrative information about our products and services
• Fulfill and manage your orders, payments, and exchanges
• Maintain the security and operation of our Services
• Save or protect an individual's vital interest when necessary

3. Legal Bases for Processing

We only process your personal information when we have a valid legal reason. This includes: your consent, performance of a contract with you, compliance with our legal obligations, and our legitimate business interests.

4. When and With Whom Do We Share Your Information?

We do not collect any information from third parties. We may share information with service providers pursuant to a written contract. We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve months and will not do so in the future.

5. Cookies and Tracking Technologies

Like many businesses, we collect information through cookies and similar technologies. This information is primarily used to maintain the security and operation of our Services and for internal analytics.

6. How Long Do We Keep Your Information?

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.

7. How Do We Keep Your Information Safe?

We have adequate organizational and technical processes in place to protect your personal information. However, no electronic transmission over the internet can be guaranteed 100% secure.

8. Do We Collect Information from Minors?

We do not knowingly collect data from or market to children under 18 years of age. By purchasing, you confirm you are 18 or older, or purchasing on behalf of a minor in your care.

9. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or obtain a copy of your data. To exercise these rights, submit a request by emailing suzanne@drjohnmhogg.com.

10. Do-Not-Track Features

Most web browsers include a Do-Not-Track feature. As there is currently no uniform standard for recognizing and implementing DNT signals, we do not respond to DNT browser signals at this time.

11. US State & Regional Privacy Rights

If you are a resident of California, Colorado, Connecticut, Virginia, or other applicable US states, or reside in Australia or New Zealand, you may have additional rights under applicable local privacy law. To exercise any such rights, contact us at suzanne@drjohnmhogg.com.

12. Updates to This Notice

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top. We encourage you to review this notice frequently.

13. How to Contact Us

Studio Pi · British Columbia, Canada · suzanne@drjohnmhogg.com

14. Review, Update, or Delete Your Data

Based on the applicable laws of your country or state of residence, you may have the right to request access to, correction of, or deletion of the personal information we collect from you. Submit a request by emailing suzanne@drjohnmhogg.com.